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Cancellations & Cancellation
fees
All cancellations
should be submitted in writing. All cancellations will be dealt with on case-by-case
basis. In the event of no shows, last minute cancellations or other cancellations
were cancellation charges result by the relevant suppliers (hotels, Cruises
etc..) and having failed to waive them, all cancellation charges will be charged
to the clients. In addition, a 7% of total cost will be charged as service charges
by Fly Well Travel once confirmation and initial payment is made.
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Responsibilities & Liability
It is the responsibility
of the tour participant to arrive on time for all scheduled tour activities.
No refunds will be given to participants who miss any or all of tour. If the
tour participant misses any flights or scheduled departures, it will be the
responsibility of the individual participant to incur any additional costs to
rejoin the tour. Fly Well Travel and / or its agents act only as agents to the
passenger in all matters relating to travel and for the various suppliers (Hotels,
cruises, restaurants, transport companies, etc..), and as such assume no responsibility
for any delay, change in schedule, loss, injury, damage to, or in the respect
of any person or property, however caused, or rising in connection with, the
services of any trains, vehicles, carriages, aircraft, or other conveyances
or hotel or cruise, which may be used, whether wholly or in part, in the performance
of its duty to the passenger. The right to withdraw any tour in this program
at any time, to refuse any person, these features and services, and to make
changes and alternations in the itineraries, hotels or sightseeing as may be
found necessary for the convenience of parties and the proper carrying out of
the tours, is specially reserved to Fly well Travel.
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Insurance
Fly Well Travel recommends
that you purchase insurance before beginning your travel, including insurance
for accidental death and disability, emergency medical evacuation, trip cancellation,
major medical and loss of personal effects.
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Baggage
All luggage are required
to have outside identification tags. The limit is maximum 2 bags per person
and one additional carry-on item. Responsibility for luggage is at owner's risk
throughout the tour. Any loss or delay must be settled with the airline directly,
assistance may be given by Fly Well Travel Representatives.
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Health
Fly Well Travel recommends
that you contact your physician before beginning your Travel and that you ask
to be provided with the current world health Organization (WHO), or Centers
for disease Control (CDC) recommendations for the country(s) you will visit
on your tour. Fly Well Travel takes no responsibility for any health requirements,
although, where possible will try to provide current information.
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Governing law
All agreements with customers
are construed in accordance with the Egyptian Law.
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